NEGOTIATIONS

Grammar of diplomacy

• modals
• qualifiers
• rephrased negatives
• negative question forms
• comparatives
• softeners
• passive

Useful language

• expressions for negotiating
• collocations relating to negotiations

Tricky conversations

• reaching agreement
• dealing with conflict
• the art of winning
• sounding more diplomatic

Role plays

• difficult clients
• asking for a pay rise
• negotiating a contract
• negotiating a transfer deal